Your Privacy is Our Priority.
Our Privacy Principles
Online Information Collection
When an individual consumer visits this Site, our Online Activities and/or Other Services (collectively the“Services”) ("Visitors"), we may automatically collect certain kinds of anonymous and personally identifiableinformation. The information we collect will vary depending upon the function the Visitor selects and theinformation the Visitor provides. We collect, use, and share information we need to conduct our business, to adviseyou of our products and services, and to provide you with client/member service. We may collect and maintain severaltypes of client/member information needed for these purposes, as identified below. This information includes, but isnot limited to, the name of the website from which you entered our Site, if any, as well as the name of the websiteto which you're headed when you leave our Site. This information also includes the Internet Protocol (IP) address ofyour computer/proxy server that you use to access the Internet, your location, access times, your Internet orcellular provider name, web browser type, type of mobile device, and computer operating system. We use all of thisinformation to analyze trends among our users to help improve the Services.
Safeguarding of Client/Member Information
FBL understands the importance of appropriately safeguarding the personally identifiable information we obtain in thecourse of business operations. In order to ensure the safety of client/member information, we continually:
No method of transmission over the Internet or cellular connections, including via email, or method of electronicstorage is 100% secure, so we cannot guarantee the absolute security of your information. You may contact Web Assistance if you have any questions or concernsregarding the confidentiality and security of your information.
Children's Online Privacy Protection
FBL’s Services are not directed toward children. We do not knowingly collect or post information from children underthe age of 13. You can learn more about children's privacy and the Children's Online Privacy Protection Act (COPPA)at the Federal Trade Commission's website.
Visitor Data Collected on the Services
Cookies and Other Similar Tracking Technologies
We want to make you aware of how we use “cookies”, including tags, pixels, SDK’s and other similar trackingtechnologies to enhance your experience when visiting FBL Websites, email, mobile device and applications. “Cookies” are small data files sent to your browser from a web server and stored on your devices. We use“cookies” and other technologies to help us track visits to our Website, applications and Other Services and to findout how visitors use our sites. We routinely gather information regarding activity using tags or pixels, ortransparent GIF files to help manage our online advertising and site visitor marketing efforts. This information maybe used to manage and customize our Website’s and application’s content, layout, and services in order to improveour sites and enhance our service to you. The information that we collect and share is anonymous and not personallyidentifiable. It does not contain a Visitor’s name, address, telephone number or email address. These files enableour ad management partner to recognize a unique cookie on your Web browser, which in turn, enables us to learn whichadvertisements bring users to our Websites. The cookies are placed by us or by another advertiser who works with ourad management partner. We log your geolocation which includes IP address and location so that we may tailor thecontent displayed on the Website to your current location. This information is only stored for internal use and isnot shared with outside parties.
Using “cookies” allows FBL to manage our online advertising. We use third party online advertising companies toprovide ads on websites where we advertise. Some of these sites may use “cookies” and other technologies. Thistechnology will transmit non-personally identifiable information about you to us or our service providers. We usethis information to analyze our marketing efforts and track browser visits to our Websites. For more informationabout marketing “cookies”, go to: https://www.sizmek.com/privacy-policy/optedin/. Notwithstanding any other provision, we may work with a third party partner who may collect information from you,such as your IP address and information about your browser or operating system, and may place or recognize a uniquecookie on your browser for the purpose of enabling interest-based content or advertising to you. The cookies placedby our third party partners contain no personally identifiable information; they may contain demographic or otherinterest-based data in a de-identified form. The information in these cookies may be linked to data you voluntarilyhave submitted to us, such as your name, postal address or email, which we may share in hashed or encrypted form. Toopt-out of these data provider cookies, please go to http://www.aboutads.info/choices.
Information You Provide
Through voluntary responses on FBL’s Websites and Services and email links found on our sites, we collect variouspersonal information from visitors. We collect the email addresses of Visitors to our Websites when Visitors providethem, we collect the email addresses of those who communicate with us via email, and information volunteered by theVisitor, such as survey information, contact information and/or site registrations. Please note we do notautomatically collect email addresses from our Visitors. Visitors may be surveyed for feedback concerning theirWebsite or Services visit.
If you supply us with your email address on www.fbfs.com or through our Services,you may receive periodic messages from us with information on new products and services or upcoming events. If youprefer not to receive periodic messages with information on new products and services or upcoming events, pleaseselect “No” when responding to the question asking whether you wish to receive emailed communications from us whencompleting your site registration or such other method for unsubscribing outlined in the applicable Service.
The following are examples of categories of personally identifiable information that Visitors may voluntarily provideand which we may collect:
FBL complies with all Federal regulations related to Do-Not-Call or Do-Not-Email requests by client/members. We willnot call or text client/members for the purpose of product sales who have placed their number on the NationalDo-Not-Call list or who have specifically asked to be added to our company-specific Do-Not-Call or Do-Not-Emaillists, which are maintained separately from the National Do-Not-Call list, unless requested to do so by theclient/member. We retain the right to contact any client/member for service-related issues.
Social Network Information
We may receive personal information you voluntarily share with third party social networking services, such asFacebook or Twitter. For example, some social networking services allow you to push content from our Site to yourcontacts. We may also obtain social networking user IDs from those services. Visit your social networking services’privacy policies to learn more about the information they make available to our Site.
Use of Information
Unless prohibited by law, we may use and share information we collect about Visitors with other member companies ofFBL or unaffiliated third parties for a variety of purposes. For more information, please review our Privacy Notice.
FBL may make changes to our online privacy policies occasionally. We recommend that Visitors to our Websites andServices review our online privacy policies from time to time to learn of new privacy practices and changes to ourpolicies.
Links to Other Sites
Effective: April 11, 2019, 2019
Last Updated: March 13, 2019, 2019