• Customer Service Request

Complete the form below and one of our customer service representatives will reach out to you. If you need immediate assistance, please contact:

Customer Service Support
Phone: 866-399-FBFS (3237)
Monday - Friday: 8:00 AM - 4:30 PM CST
Saturday: 9:00 AM - 1:00 PM CST


Information regarding property-casualty insurance is intended for residents of AZ, IA, KS, MN, NE, NM, SD and UT.

Information regarding fixed life insurance and annuities is intended for residents of AZ, IA, ID, KS, MN, MT, ND, NE, NM, OK, SD, UT, WI and WY.

In order to better serve you, your message may be shared with agents or employees at Farm Bureau Financial Services. To ensure confidentiality, please refrain from including confidential information such as Social Security numbers, policy details, etc. in your correspondence. The information you provide on this form will not be sold or used for solicitation. We will only use the information you share to contact you regarding your comments.

Any changes requested using this e-mail message form will not be binding on Farm Bureau Financial Services unless the company or your agent has contacted you to verify the request and process the changes.